Contact us

Contact number

Query type

Email addresses

0860 002 134
Hours: 08:00 to 17:00 Monday to Friday
(Excluding public holidays)

Benefit and claims

enquiries@sasolmed.co.za

BABY GLUG-GLUG

Dental services and orthodontics

Weight Management Programme

Preferred GP (PGP) selection

New membership applications

membership@sasolmed.co.za

Financial changes on membership

Option selection

Claim submission

claims@sasolmed.co.za

Amended account submission

claims.adjustments@sasolmed.co.za

Chronic Illness Benefit

chronic.queries@sasolmed.co.za

Preauthorisation for in and out of hospital

authorisations@sasolmed.co.za

HIVCare Programme

HIV.disease.management@sasolmed.co.za

Oncology Management Programme

oncology@sasolmed.co.za

Mental Health Programme

mental.health@sasolmed.co.za

Make a booking to consult with a Client Liaison Consult

clc.bookings@sasolmed.co.za

Motor vehicle accidents (Road Accident Fund) claims

MVA@sasolmed.co.za

Ex-Gratia

exgratia@sasolmed.co.za

Foreign claims submission

foreign.claims@sasolmed.co.za

0860 100 696
Hours: 08:00 to 17:00 Monday to Friday
(Excluding public holidays)

Web Support (website for registrations, username and password reminders and OTP support)

digital.support@sasolmed.co.za

0860 002 134
Hours: 08:00 to 17:00 Monday to Friday
(Excluding public holidays)

App Support

FAQs or SasChat

0800 004 500

Fraud & ethics 24-hour confidential hotline

discovery@tip-offs.com

Log in

Please click here to login into Discovery Digital Id

Please click here to login into Discovery Digital Id