Contact us
|
Contact number |
Query type |
Email addresses |
|
0860 002 134 |
Benefit and claims |
|
|
BABY GLUG-GLUG |
||
|
Dental services and orthodontics |
||
|
Weight Management Programme |
||
|
Preferred GP (PGP) selection |
||
|
New membership applications |
||
|
Financial changes on membership |
||
|
Option selection |
||
|
Claim submission |
||
|
Amended account submission |
||
|
Chronic Illness Benefit |
||
|
Preauthorisation for in and out of hospital |
||
|
HIVCare Programme |
||
|
Oncology Management Programme |
||
|
Mental Health Programme |
||
|
Make a booking to consult with a Client Liaison Consult |
||
|
Motor vehicle accidents (Road Accident Fund) claims |
||
|
Ex Gratia |
||
|
Foreign claims submission |
||
|
011 292 7306 |
Ask Sasolmed on WhatsApp
|
|
|
0860 100 696 |
Web Support (website for registrations, username and password reminders and OTP support) |
|
|
0860 002 134 |
App Support |
FAQs or SasChat |
|
0800 004 500 |
Fraud & ethics 24-hour confidential hotline |
Our Sasolmed Walk-in Centres offer visitors information and support for all Sasolmed products and benefits.
Our skilled consultants are available Monday to Friday from 08:00 to 16:00 in Secunda and Sasolburg.
They are also available from Monday to Thursday, 09:00 to 15:00 at the Sasol Head Office in Sandton.
We are located in:
- Secunda - Unit 82, Grand Palace Building, Hennis Road
- Sasolburg - Suite 8, Medpark Building, NJ Van Der Merwe Street
- Sandton (Sasol Head Office) - Sasol Place, 50 Katherine Street, Sandton