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Self-service facilities
Available 24 hours a day, seven days a week, 365 days a year.
1
Dial 0860 002 134.
2
For benefits, claims and membership-related enquiries, please press 1.
3
Enter your membership number.
The system will recognise your membership number and offer you the appropriate menus.
Available self-service options:
General practitioner consultations
Acute/Routine medication
Chronic medication
Basic dentistry
Advanced dentistry
Non-surgical procedures
Pathology out of hospital
Physiotherapy out of hospital
Documents that can be requested:
The system will check your benefits, such as family limit, beneficiary limit and/or numeric values
- Membership certificate
- Tax certificate for the last completed year
- Claims statements
Documents can be faxed to 0860 665 357 or emailed to enquiries@sasolmed.co.za